Find out whether you can track the delivery of rewards cards and what options are available for checking their status.
Unfortunately, you cannot track the delivery of rewards cards to see when they arrive. Once the card is sent out, we do not have the ability to provide tracking information.
Most physical cards take up to 20 business days to arrive. We recommend allowing sufficient time for delivery and checking with your customers to confirm receipt.
If it's been more than 20 business days, follow the instructions here.