Locorum Privacy Policy

Last updated: June 16, 2023

1. Introduction

Locorum ("we," "us," or "our") respects the privacy of our users ("user," "you," or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software as a service platform (the "Service"). Please read this policy carefully. If you disagree with its terms, please do not access or use our Service.

2. Privacy and Data Protection Principles

Our privacy policy conforms to the laws of Canada and the United States. We uphold these principles:

  • We NEVER share data between businesses using our Service. Your data is securely stored and only accessible by authorized personnel within your business.

  • Your customer data is NEVER accessible by any other business using our platform.

  • We DO NOT sell data or use it for any purpose other than for facilitating the marketing of your business's referral program.

3. Information We Collect

3.1. Information You Provide

We collect personal information you provide directly to us, including:

  • Registration and profile information: When you sign up, we collect your name, email address, password, and other information necessary to create and maintain your account.

  • Payment information: We collect payment and billing information when you register for our premium services.

  • Other information: We may collect any other information you choose to provide, such as customer data for the referral program.

3.2. Information We Collect Automatically

We automatically collect certain information when you use our Service, including:

  • Log and usage data: We collect information related to your access and use of the Service, including the type of browser you use, app version, access times, pages viewed, your IP address, and the page you visited before navigating to our Service.

  • Device information: We collect information about the computer or mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

4. Use of Your Information

We use the information we collect to provide, maintain, and improve our Service, such as:

  • Providing and delivering the services you request, processing transactions, and sending you related information, including confirmations and reminders.

  • Facilitating the marketing of your business's referral program.

  • Responding to your comments, questions, and requests, and providing customer service.

  • Monitoring and analyzing trends, usage, and activities in connection with our Service.

5. Sharing of Your Information

We share information we collect about you in the ways discussed below:

  • Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, as needed to carry out their work for us.

  • Compliance with Laws: We may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request.

6. Security

We take the security of your information seriously and use appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

7. Cookies

When you access the Site, we may use a browser feature called a 'cookie' to collect information that is not personally identifiable (such as the type of Internet browser and operating system you use, the domain name of the Site from which you came, number of visits, average time spent on our Site, and pages viewed). A cookie is a small text file containing a unique identification number that identifies your browser, but not you, to our computers each time you visit one of our Sites that uses cookies. In addition to the identified purposes described in our Privacy Code, we may use this Site information and share it with our affiliates and other organizations with whom we have a commercial relationship to measure the use of our Site and to improve the functionality and content of the Site. If you wish, you can reset your browser either to notify you when you have received a cookie or refuse to accept cookies. However, if you refuse to accept cookies, you may not be able to use some of the features available on our Site, including the ability to receive rewards points to your Rewards Card.

8. Online Communications

In order to provide you with a product, service or information, you may voluntarily submit personal information to us for purposes such as registration, queries and correspondence, making a purchase, obtaining a quote or other information, and participating in contests and surveys. If you are known to Locorum as a registered user of an online service, we may combine and store personal information about your use of our Site and the online information you have provided with certain other online and offline information we may have collected.

9. E-Mail Communications

Occasionally, we may send you e-mail communications with information that may be useful to you, including information about the products and services of Locorum, its affiliates and other third parties with whom we have a commercial relationship. We will include instructions on how to unsubscribe and inform us of your preferences if you decide you do not want to receive any future marketing or promotional e-mails from Locorum However, if you are a customer, supplier or otherwise have a commercial relationship with Locorum, to ensure that you receive important information, you agree that we may send you non-marketing related information when necessary.

10. Children

Our Site is not, and is not intended to be, used by children nor is it used to knowingly collect information from or market to children. Locorum encourages all parents and guardians to instruct children in the safe and responsible use of their personal information while using the Internet.

11. Links

Our Sites may contain links to other Sites which are provided to you as a convenience only. You are advised that other third party Sites may have different privacy practices and Locorum has no responsibility for such third party Sites.

12. Security

To protect your personal information against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Locorum uses technical and organizational security measures of a commercially reasonable nature, however, we cannot guarantee the privacy or confidentiality of such personal information.

13. Questions and Comments

Locorum will respond to reasonable requests to review your personal information and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Privacy Policy (e.g. to review and update your personal information), please contact our Privacy Officer at hello@locorum.ca 

14. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@locorum.ca